Subrogation Services

Overview

Phoenix National Services, Inc. (PNS) provides comprehensive subrogation and consulting services to insurance carriers and self-insured companies throughout the United States. We will maximize your subrogation recovery though highly efficient collection efforts.  We have our own proprietary system that is tailored for subrogation recovery in the property casualty industry.  This system is tailored to handle suspension and re-instatement of driving privileges at each all state Motor Vehicle Departments as well as other work flows.  In addition to our extremely specialized system we fully evaluate the debtor’s parties ability to pay and assets and communicate that throughout the collection process with you, our client.  Our initiatives have a proven track record of increasing cash flow by ensuring that all potential returns are realized and by allowing further collection steps to be taken against the at-fault parties.  This adds dollars to your bottom line, improves productivity, and reduces your complexity of your claims department.

Industry experts agree that subrogation directly benefits loss ratio and the bottom line results of insurance underwriters.

 

Why we are different

PNS is unique for several reasons, our expertise is specialized and we prefer to concentrate on subrogation in the auto insurance industry.  Our management team is comprised of former insurance company subrogation adjusters with hands-on subrogation recovery experience.  That expertise is combined with heavy technology savvy management that will allow full concentration on each and every claim file that we handle.  Additionally, we have a network of Subrogation/insurance claim adjusters that work though out the United States accessing their assignments  through the system known as “The Subrogation Advantage”.  In addition if litigation is necessary either against the at-fault party or a third party we have a network of attorneys throughout the United States that we can refer your case out account.  Our system monitors all aspects of the collection process from collectability of the individual, State collection rates and geographical area economics, referral network productivity and recommends removal of attorneys that are in-effective in collecting in a timely manner or have excessive fees. extremely

Lower Net Costs

Contingent rate structure, Asset reports obtained on judgments, eliminate the need for collection personnel and their associated costs, and reduced office expenses. 

 

Additional Reporting Capabilities

PNS’s  system allows in-depth reporting on your accounts and allows you to have reports that are specialized to meet your needs.  In addition, when accounts are closed with Phoenix National Service Inc., a detail report is generated that show all of the collection steps that were taken against the at-fault party.

 

Specialized Financial Reports

• Inventory: Dollar amount of open accounts, number of accounts open
• Financial: Dollar amount added, number of accounts added, write-offs, insurance payments received, arbitration payments received, debtor payments received, commission deducted on referred files, locate expenses, legal expenses, and monthly payment base.
• State: State gross collection rate.
• Referrals: Files referred by each employee to Phoenix National Service, Inc. since last reset.

Professionalism

Phoenix National Service, Inc. is focused on one function, collection of past-due accounts.  Phoenix National Service Inc. in the future will be focused on only one function collection  of past-due accounts.  Phoenix National Service, Inc. philosophy is that of service to the clients needs, prompt remittance of all monies collected, firm but yet courteous collection procedures taken against all debtor parties. Open door policy for client to thoroughly inspect all accounts placed with Phoenix National Service, Inc. and the procedures used to process those accounts.

 

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